FAQ

About Us

Pändabär is a shop that explores art and design, emotion, and empowerment through creative illusion of black and white clothing. This line represents a timeless futurism where designs can withstand the rise and fall of trends while upholding its unique aesthetic. We invite you to browse the website, make a purchase and enjoy the calm power of Pändabär.

The name Pändabär originated from the CEO’s nickname. As a child she was often called Bear and in adulthood she was given the name Panda for her love of black and white attire.

The umlauted ‘a’ is pronounced like the ‘a’ in the word father, making the pronunciation into, Pahn-dah-bahr. Our brand name is a play on the word panda, and bear. Bar is another word for line which represents the thick line work used throughout our clothing designs.

We do not have a brick and mortar building that we sell clothing from, but our home base is in Colorado, USA.

Orders

American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, Shop Pay, Venmo and Visa.

Yep! You can track your order with the link sent to your email or phone number. You can also check the status of your order through your account if you have created one. It will be located under My Account.

If you need to update your address or an order was made by mistake please contact Customer Service right away! Use our Contact Us page to receive an answer promptly. Unfortunately, you can not cancel an order once it has been placed unless it is due to extenuating circumstances. Please review our policy on Refunds and Exchanges here.

Refunds can take up to 30 days depending on your location. Please review our policy on Refunds and Exchanges located here.

Please contact Customer Service before you send a return or we can not guarantee your return will be tracked properly. You have 30 days to return an item for a full refund if the item is in the same condition in which you received it and in its original packaging. Unfortunately, we can not accept intimate items or items that pose a sanitation risk such as, swimsuits, sports bras and flip-flops. Please review our complete Refund Policy located here.

Shipping

Fulfillment varies from product to product. Please check below the product in the shipping area the shipping window for your product.

We currently ship Internationally! Please check out the shipping page to see a detailed list of all the countries we ship to now.

Shipping ranges for each product. Please check the product you are purchasing to make sure you will receive your order in time.

Yep! You can track your order with the link sent to your email or phone number. You can also check the status of your order through your account if you have created one. It will be located under My Account.

Products

Each product is printed and designed in the USA. All over printed products are printed, cut and sewn in the United States. See below for a detailed list of our products and where each of them are sourced:

Leggings: Blank product components in the US and Mexico sourced from China Blank product components in the EU sourced from China and Lithuania

Mask: Blank product components sourced from the UK and China

Mug: Blank product sourced from China

Jogger: Blank product sourced from El Salvador or Honduras

Pillows: Blank product components in the US sourced from China and the US Blank product components in the EU sourced from China and Poland

Eco Tee: Blank product sourced from Nicaragua

Socks: Blank product sourced from China

Eco Hoodie Stanley/Stella STSU824: Blank product sourced from China or Bangladesh

Throw Blanket: Blank product sourced from China

AOP Dress: Blank product components sourced from China

Piped Jacket Bella +Canvas: Blank product sourced from the US

5 panel Trucker Cap: Blank product sourced from Vietnam or Bangladesh

Pom-Pom Beanie: Blank product sourced from China

Snapback: Blank product sourced from China

Bella +Canvas T-shirt: Blank product sourced from Guatemala, Nicaragua, Mexico, Honduras, or the US

Dad Hat: Blank product sourced from Vietnam or Bangladesh

AOP T-shirt: Blank product components in the US and Mexico sourced from the US Blank product components in the EU sourced from Lithuania

Bucket Hat: Blank product sourced from Vietnam

Cuffed Beanie: Blank product sourced from Vietnam or Bangladesh

Tote Bag: Blank product components sourced from China

One Piece Swimsuit: Blank product components in the EU sourced from China and Vietnam or Cambodia Blank product components in the US and Mexico sourced from China

Sports Bra: Blank product components in the EU sourced from China, Lithuania, and Taiwan Blank product components in the US sourced from China and Taiwan

Neck Gaiter: Blank product components in the US and Mexico sourced from the US or China Blank product components in the EU sourced from Lithuania

AOP Athletic T-shirt: Blank product components sourced from China

AOP Athletic Shorts: Blank product components in Mexico sourced from China and Mexico Blank product components in the EU sourced from China and Lithuania

AOP Skirt: Blank product components in the US and Mexico sourced from China Blank product components in the EU sourced from China and Lithuania

Moon Bag: Blank product components sourced from China

Socks: Blank product sourced from China

Flip Flops: Blank product sourced from China

AOP backpack: Blank product components sourced from China

AOP Athletic Guard: Blank product components sourced from China

AOP Tank Top: Blank product components sourced from China

Unfortunately we do not sell children's clothing at this time.

Gift Cards

Yes, provided there is still a balance remaining on the card.

No, you can’t reload a gift card.

Unfortunately, you can’t check your own balance at this time, but you can contact customer service and they would be happy to check your balance for you.

You can click resend gift cards from your order confirmation email. This will only work if the order has been fulfilled.

No, you can't use a gift card to buy another gift card.

Yes, gift cards are applied to the final order total which includes shipping and taxes.

Yes, gift cards are a form of payment.